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Frequently Asked Questions

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

About Orders

No changes can be made in your order. If you want to make changes to your order, please contact us if your order has not been processed and shipped. If your order has been delivered to cargo, you must send the products to us with a request for exchange.

You can follow the status of your orders on the "ORDER DETAIL" screen by logging into your Account.

We currently only accept payments by Bank Transfer. We are working on credit card and other payment options.

Transfer Information:

Name Surname: Adem TATAR
AKBANK İkitelli Branch Account No: 17271
TL Account IBAN: TR31 0004 6007 8588 8000 0172 71

After processing the payment, we ask you to forward the bank receipt to our agriculture via WhatApp or E-Mail.

In the payment step, you need to choose the Money Transfer / EFT option as the payment option. If you deposit the payment of your order to the relevant bank account in the mail to be sent to you after clicking the "Payment" button, your order will be prepared as soon as possible and sent to you. Orders that are not paid within 3 business days are canceled.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Your order will be delivered to the cargo within 1 business day after the confirmation of your payment, on average, if the products you ordered are available in stock. If the products are not available in stock, you will be contacted and informed specifically (Maximum 3-4 working days for production). There may be a delay between 1 and 2 days in product deliveries during special days and weeks and public holidays.
Use the 'DELIVERY FROM STORE' option as the delivery address for international orders. For overseas orders, the shipping fee belongs to the customer and our customer is informed specially about this and the cargo is sent by the customer. Your order will be processed once your payment appears in our account.
VAT is not included in all prices you see on our site. The VAT amount of the products you buy is indicated on the invoice as 8% in buttons, buckles, pullers, binders, stoppers, rivets and 18% in brooches.
In such cases, which may occur rarely, we do your money back as soon as possible in order not to be a victim of our valued customer.
After creating your order on caglayanaksesuar.com, if your product is not yet packaged and put into production, you can send us your order cancellation request by clicking the "Cancel Order" button in the "My Account / Order Details" section. Your order will be canceled during the day. Please contact us for more detailed information.

There is no stock reserve in the products added to the cart. The products can remain in your basket for 15 days, but another customer can purchase the same product.

Frequently Asked Questions

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