Change requests can be reviewed if the order has not entered preparation, custom finishing, production or shipping. Contact us as soon as possible with your order number. Once custom work has started or the parcel has been handed to the carrier, available options depend on the order status.

Available payment methods are shown at checkout. Bank transfer and supported secure online payment methods may be available. Options can vary by store, country and order conditions.

If bank transfer is offered at checkout, you can select it as your payment method. Use only the current bank details shown during checkout or in your order notification, and include your order number in the payment reference.

Preparation time depends on stock, selected color or finish and any custom production requirement. Transit time after dispatch depends on the destination, address and carrier.

Yes. We accept international orders. Shipping method, cost and estimated transit time depend on the destination, parcel details and carrier.

Send your cancellation request with your order number as soon as possible. Requests can be reviewed if preparation, custom finishing, production or shipping has not started. Available options for orders already in process depend on the order status.

Yes. For wholesale, business or custom-production requests, send the product code, quantity, color or finish preference and destination country to request a quotation.

Adding an item to the cart does not by itself reserve stock. Stock and option availability are confirmed when the order is placed and enters processing.